Privacy Policy

1. Introduction

Aurum Manufacturing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurum-m.com and interact with us through our contact form. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect the following personal information when you submit our contact form:

• First Name and Last Name: To personalize communications with you.
• Email Address: To respond to your order requests or inquiries.
• Phone Number: To reach you for additional details if needed.
• Subject and Message: To understand and address your request.

We do not collect additional data (e.g., via cookies) unless explicitly stated.

3. How We Use Your Information

We use your information to:

• Process and respond to your order requests or inquiries.
• Communicate with you about your submission.
• Alert our HR team to fulfill your request.

We do not use your data for marketing unless you explicitly opt in.

4. Information Sharing and Disclosure

We share your information only with:

• Our HR Team: To handle your request.
• EmailJS: A third-party service that sends your form data to us via email (see their Privacy Policy).

We do not sell or trade your information and only disclose it as required by law.

5. Data Security

We use reasonable technical measures, including encryption via EmailJS, to protect your data. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

6. How Long We Keep Your Information

We retain your information only as long as necessary to resolve your request, typically deleting it from our email system within 30 days unless required for legal or operational purposes (e.g., order records).

7. Your Rights

Under PIPEDA, you may:

• Request access to your personal data.
• Ask for corrections to inaccurate information.
• Withdraw consent (though this may limit our ability to respond).

Contact us at info@aurum-m.com to exercise these rights.

8. Cookies and Tracking

Our contact form does not use cookies or tracking technologies beyond what you provide.

9. Changes to This Privacy Policy

We may update this policy as needed. Changes will be posted here with an updated date.

10. Contact Us

For questions about this policy, reach us at:

Aurum Manufacturing
Email: info@aurum-m.com
Phone: 905-597-4799